Website Policies
Warranty Terms & Conditions
Innodesk Products are covered under the Innodesk standard Products Warranty. The warranty is valid from the date of final installation, commissioning of the ordered products to the original End User and is non-transferable. End User means the final purchaser acquiring the products from Innodesk for his own use and not for resale or distribution.
A product is considered under warranty for manufacturing related and functional damages (Hydraulic, Base and wheels for chairs), and does not cover damages caused due to physical mishandling and damages caused due to transport of the product from the original premises to some other premises or location.
A copy of the original invoice to be maintained by the customer to claim the warranty.
User is expected to follow assembly instructions and clean and maintain products as per the guidelines provided by Innodesk
Damages caused due weather changes, calamities, act of god , force majeure are not covered under the warranty
Do's
Only industry standard equipment to be used over the desk
Clean furniture with industry standard tools and liquid only
Use glass related parts with utmost care
Any changes in the product specifications to be done by a Innodesk technician only
Dont's
Dont used sharp objects on the furniture
Avoid sitting on the desk surface
Dont use any harmful liquid to clean the furniture
Cover furniture while painting walls at site or home
Return and Refund Policy
We at Innodesk take great pride in the quality of our furniture and pay great attention to detail, construction and finish. We carefully inspect every piece and we recommend you to do the same upon receipt of your furniture. If you have ordered an Innodesk item, you are entitled to return your purchase within 24 hours of arrival for damages on arrival.
Physical damages during transport will be covered by replacing the furniture with a new unit, in case of functional issues it will be corrected by a part replacement of that particular part
We ask you to return the product in its original packaging. Usage, transport cost will be borne by innodesk in such case. Please contact the store, where you have made your purchase, and they can assist you with the return process.
At Innodesk we do not offer refunds for order cancellations, Please chose your products after exploring our offerings to match your requirements. Order can be upgraded or changed before the shipment of the furniture only.
Once the furniture is shipped from Innodesk no cancellations can be entertained.
General
Information
If you browse through this site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.
There will be times, such as when you submit an auto lead request to a dealer or fill out our contact form, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e-mail address and telephone number
Use of Information
At no time will we sell your personally-identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers’ needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.
We do not share, sell, trade or rent your personal information to third parties for any reasons
Cookies
From time to time, we may place “cookies” on your personal computer. “Cookies” are small identifiers sent from a web server and stored on your computer’s hard drive, that help us to recognize you if you visit our website again. Also, our site uses cookies to track how you found our site. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function properly or at all as a result.
External Links
Our website contains links to other sites. Such other sites may use information about your visit to this website. Our Privacy Policy does not apply to practices of such sites that we do not own or control or to people we do not employ. Therefore, we are not responsible for the privacy practices or the accuracy or the integrity of the content included on such other sites. We encourage you to read the individual privacy statements of such websites.
Security
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it’s life cycle in our infrastructure.
Opt Out Policy
Please email innodeskindia@gmail.com if you no longer wish to receive any information from us.
Changes to this Privacy Policy
Our privacy policy was last updated on March 30, 2023. We may change our Privacy Policy from time to time. If we do, we will update this Privacy Policy on our website.
GST Invoice
We hereby certify that our registration certificate under the GST (Telangana) is in force on the date on which the sale of the goods specified in the tax invoice is made by us and that the transaction of sale covered by the tax invoice has been effected by us and it shall be counted for in the turn over of sales while filing of return and the due tax if any payable on the sales has been paid or shall be paid
All disputes are subject to Hyderabad Jurisdiction.
If you have any questions about our Privacy Policy, please e-mail your questions to us at innodeskindia@gmail.com